Terms of Service

Overview

This website is operated by Scentemy. Throughout the site, the terms “we”, “us”, and “our” refer to Scentemy. Scentemy offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions, including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update or change any part of these Terms by posting updates to our website. Continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your region of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction, including copyright laws.

You must not transmit any viruses, malware, or destructive code.

A breach of these Terms will result in immediate termination of your access to the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content, excluding payment information, may be transferred unencrypted across networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission from Scentemy.

Section 3 – Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time without obligation to update it.

Section 4 – Modifications to Service and Pricing

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice and are not liable for any changes, price adjustments, or discontinuation.

Section 5 – Products and Services

Certain products are available exclusively online and may be limited in quantity. Returns and exchanges are governed by our Returns Policy.

We make every effort to display products accurately, but cannot guarantee exact colour representation across devices.

We reserve the right to limit sales, quantities, or discontinue products at any time.

We do not guarantee that products or services will meet your expectations or that errors will be corrected.

Section 6 – Billing and Account Information

We reserve the right to refuse or cancel any order. Restrictions may apply to orders placed under the same account, payment method, or address.

You agree to provide accurate, complete, and current billing and account information.

Section 7 – Optional Tools

We may provide access to third-party tools provided “as is” without warranties or endorsements. Use of such tools is at your own risk.

Section 8 – Third-Party Links

Third-party links may direct you to websites not affiliated with Scentemy. We are not responsible for third-party content, accuracy, or transactions.

Section 9 – User Comments and Submissions

By submitting content, you grant Scentemy the right to use, edit, publish, and distribute such content without restriction or compensation.

You agree not to submit unlawful, abusive, defamatory, or infringing material.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.

Section 12 – Prohibited Uses

You are prohibited from using the site for unlawful purposes, infringement of intellectual property, harassment, abuse, misinformation, malware distribution, or interference with site security.

Section 13 – Disclaimer of Warranties and Limitation of Liability

The Service and all products are provided “as is” and “as available” without warranties of any kind.

Scentemy shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the Service or products.

Section 14 – Indemnification

You agree to indemnify and hold harmless Scentemy and its affiliates from any claims arising from your breach of these Terms or violation of law.

Section 15 – Severability

If any provision is found unenforceable, the remaining provisions shall remain valid.

Section 16 – Termination

These Terms remain effective unless terminated by you or Scentemy. We may terminate access without notice if these Terms are violated.

Section 17 – Entire Agreement

These Terms constitute the entire agreement between you and Scentemy and supersede any prior agreements.

Section 18 – Governing Law

These Terms are governed by the laws of South Africa.

Section 19 – Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.

Section 20 – Contact Information

Questions regarding these Terms may be sent to:

Scentemy (Pty) Ltd
Email: hello@scentemy.co.za
South Africa